Privacy


Privacy

 

This Privacy Notice includes the following:

  • Who we are and how to contact us.
  • What Personal Data we collect.
  • Purpose for Personal Data collection and the legal basis.
  • Your rights relating to your Personal Data.
  • Cookies and other tracking or profiling technologies.
  • Who we share your Personal Data with.
  • How we keep your Personal Data secure.
  • How long we store your Personal Data.
  • Third party links.  

This Privacy Notice has been drafted in compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “General Data Protection Regulation” or “GDPR”).

 

This Privacy Notice shall be read in conjunction with the Terms and Conditions and any terms used herein shall have the same meaning as used in the Terms and Conditions, unless otherwise defined in this Privacy Notice. 

 

WHO WE ARE AND HOW TO CONTACT US

 

We are  UAZO TECH LIMITED, a limited liability company incorporated and existing under the laws of Cyprus, who is the Controller of your Personal Data (referred to in this Privacy Notice as either “Company”, “we”, “us” or “our”).

 

For the purpose of this Privacy Notice, “Controller(s)” shall mean the natural of legal person which determines the purposes and means of the processing of the Personal Data. 

Our address is: Fanariou 18, Sun Tower, 101, 3196, Limassol, Cyprus. 

You can contact us directly with any privacy-related queries, complaints or if wish to submit any requests as described in this Privacy Notice by sending an email at info@zitite.com.

 

 WHAT PERSONAL DATA WE COLLECT

 

Personal Data” means information about an individual, from which that individual is either directly identified or can be identified. However, it does include information which alone doesn’t identify an individual but, when combined with certain additional and reasonably accessible information, could be attributed to a particular person).

 

You will find below a list that includes Personal Data we may collect from you and from third parties about you:

 

  • Identity data: your full name, your signature.
  • Contact data: your home address, billing address, email address and telephone numbers.
  • Financial data : Your bank account and payment card details, including your bank account number, sort code, IBAN, BIC, and bank address. Payment card details will be collected directly by our payment processor and we won’t receive them. However, in certain limited cases, we may receive bank account details in the context of administering refunds.
  • Social media data:  The profile picture, email address and first and last name associated with your social media profile.
  • Marketing and communications data : your preferences concerning receiving marketing from us and your communication preferences, including information about your engagement with our marketing emails.
  • Behavioral data : Inferred or assumed information relating to your behavior and interests, based on your online activity. 
  • Technical data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

We do not collect any “Special Categories of Personal Data” about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Where you fail to provide Personal Data that we need to process based on Contractual Necessity or for the purposes of Compliance with Law, we may not be able to perform the contract we have or are trying to enter into with you (for example, we may not be able to open your account, we may have to close your account, etc).

We may also collect information using “cookies”. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on the Zitite Services.

We use two broad categories of cookies:

  • first party cookies, served directly by us to your computer or mobile device; and
  • third party cookies, which are served by our partners or service providers on our the Zitite Services.

You can find more details in the “Cookies and other tracking or profiling technologies” section below. 

 

PURPOSE FOR PERSONAL DATA COLLECTION AND THE LEGAL BASIS 

 

We will only use your Personal Data for the purposes for which we collected it as listed below, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your Personal Data for an unrelated purpose, we will update this Privacy Notice and we will explain the legal basis which allows us to do so.

Legal basis for processing your Personal Data:

  • Where we need to perform a contract we are about to enter into or have entered into with you ("Contractual Necessity”).
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests (“Legitimate Interests”).
  • Where we need to comply with a legal or regulatory obligation (“Compliance with Law”).

Below you will find a list with the purposes for Personal Data collection and the relevant legal basis. 

Processing Purpose

Legal basis for the use of Personal Data

To set up your account.

Contractual Necessity

To process payments and refunds.

Contractual Necessity

To provide customer support.

 

Contractual Necessity

 

Legitimate interests 

To apologize for an inconvenience, notify you about any troubleshooting, to resolve a dispute or to report any issues connected with your account.

Legitimate Interests 

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

Legitimate Interests - It is in our legitimate interests to monitor certain user journeys to ensure that we can develop and improve the features and functionalities of the Zitite Services.

To enforce the terms and conditions that govern the provision of the Zitite Services including:

 

  • Protect yours, our and others rights in connection with privacy, safety or property.
  • Protect, investigate and deter against fraudulent, harmful, unauthorised, unethical or illegal activity.

Compliance with Law - where we have to carry out any of these processing activities in order to comply with a legal or regulatory obligation.

Legitimate Interests - it is in our legitimate interests to be able to take appropriate steps to ensure that our services are legally compliant, free of fraud and safe for you and us.

To track technical issues relating to our services.

Legitimate Interests - It is in our legitimate interests that we are able to monitor and ensure the proper operation of the Zitite Services and associated systems and services.

To keep the Zitite Services, together with associated services and systems, operational and secure.

Legitimate Interests - We have a legitimate interest in ensuring the ongoing security and proper operation of the Zitite Services, together with associated IT services and networks. 

Marketing communications relating to products and services that we think you might be interested in.

Legitimate Interests - If you have subscribed to our mailing list, or have shown an interest in using the Zitite Services, we have legitimate interests in sending you marketing communications; and collecting and using information about you for the purpose of delivering targeted marketing, service updates and promotional offers based on your communication preferences.

 

 

YOUR RIGHTS RELATING TO YOU PERSONAL DATA

Under certain circumstances, you have the right to:

  • Request access to your Personal Data.
  • Request correction of the Personal Data that we hold about you.
  • Request erasure of your Personal Data.
  • Object to processing of your Personal Data.
  • Request the restriction of processing of your Personal Data.
  • Request the transfer of your Personal Data. 

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights outlined above), however, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or, we may simply refuse to comply with your request in these circumstances.

To ensure that Personal Data is not disclosed to any person who has no right to receive it, we may need to request specific information from you to help us confirm your identity. We may also contact you to ask you for further information in relation to your request.

We normally respond to all legitimate requests within one month. If your request is particularly complex or you have made a number of requests your request may be processed after the lapse of one month. In this case, we will notify you and keep you updated.

If you would like to make a complaint regarding this Privacy Notice or our practices in relation to your Personal Data, please contact us  at  info@zitite.com.

If you feel that your complaint has not been adequately resolved, please note that the GDPR gives you the right to contact your local data protection supervisory authority, which for Cyprus, is the  Office of the Commissioner for Personal Data Protection and the contact details are the following:

Office of the Commissioner for Personal Data Protection

1, Iasonos str., 

2nd floor,

1082, Nicosia

P.O.Box 23378, 1682 Nicosia

 

Telephone no.: +00357 22 818456

Fax no.: +00357 22 304565

E-mail Address:  commissioner@dataprotection.gov.cy 

COOKIES AND OTHER TRACKING TECHNOLOGIES

Types of cookies used and the relevant purpose of use:

Type of cookie

Purpose

Essential Cookies

These cookies are essential to provide you with the Zitite Services and to enable you to use some of its features. 

Functionality Cookies

These cookies allow us to remember choices you make when you use the Zitite Services. The purpose of these cookies is to avoid having to re-select your preferences every time you use the Zitite Services.

Analytics and Performance Cookies

These cookies are used to collect information about traffic to the Zitite Services and how users use them. The information gathered may include the number of users of the Zitite Services, the websites that referred them to the Zitite Services, the pages they visited on any website or application offered through the Zitite Services, what time of day they used the Zitite Services, whether they have used the Zitite Services before, and other similar information. We use this information to help provide the Zitite Services more efficiently, to gather broad demographic information, monitor the level of activity on the Zitite Services, and improve the Zitite Services.

Targeted and advertising cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. 

Social Media Cookies

These cookies are used when you share information using a social media sharing button or “like” button on the Zitite Services or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter. 

 

You can remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.

If you do not accept our cookies, you may experience some inconvenience in your use of the Zitite Services. For example, we may not be able to recognise your computer or mobile device and you may need to log in every time you use the Zitite Services.

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit  www.allaboutcookies.org.

WHO WE SHARE YOUR PERSONAL DATA WITH

 

We may share your Personal Data with other Controllers (i.e., people who can use the relevant data for their own purposes), as well as processors (i.e., people who use the relevant data only on our behalf and under our instruction).  We do not transfer your personal data outside the European Economic Area (EEA).

The table below describes who we share your Personal Data with, what we share and why we share it.

Recipients

Why we share it

Sellers (as our Processors)

So that they can fulfil your order, we need to give your delivery information to the sellers whose products you purchase.

Advertising technology providers (as independent Controllers)

Advertising technology and analytics providers collect this Personal Data via the Zitite Services and via our marketing emails, so that they can make sure that you see the most relevant content based on how you interact with the Zitite Services, other pages on the internet, and our marketing emails.

Payment processors (as independent Controllers)

We engage third parties to process your payments via the Zitite Services. In order to be able to offer you the third party payment options, we will pass to the relevant third party certain aspects of your personal information, such as contact and order details, in order for the third party to be able to assess whether you qualify for their payment options and to tailor the payment options for you. 

Our other service providers (as our processor)

We engage certain other third parties to provide elements of the Zitite Services or to improve your experience. These third parties might be engaged to help us with providing customer support services or helping us send out marketing messages.

Our hosting provider (as our Processor)

We outsource the hosting of the Zitite Services. This means that all categories of Personal Data that we process will be held and stored on the servers of our hosted service provider

Regulators and other authorities (as independent Controllers)

Authorities may require reporting of processing activities in certain circumstances.

 

 

HOW WE KEEP YOUR PERSONAL DATA SECURE

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. 

We limit access to your Personal Data to those employees and other staff who have a business need to have such access. All such people are subject to a contractual duty of confidentiality.

We have put in place procedures to deal with any actual or suspected Personal Data breach. In the event of any such breach, we have systems in place to work with applicable regulators. In addition, in certain circumstances (e.g., where we are legally required to do so) we may notify you of breaches affecting your Personal Data.

 

HOW LONG WE STORE YOUR PERSONAL DATA

We are committed to only keeping your Personal Data for so long as we reasonably need to use it for the purposes set out above. This general rule applies unless a longer retention period is required by law (for example for regulatory purposes).

In respect of the Personal Data we process to provide you with the Zitite Services and associated services, we will only keep this Personal Data for so long as you have an open account on the Zitite Services. When you close your account, we will delete or irreversibly anonymise your Personal Data within thirty (30) days.

 

THIRD PARTY LINKS

The Zitite Services may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share your Personal Data. We do not control these third-party websites and are not responsible for their privacy statements. When you leave any website or application provided through the Zitite Services, we encourage you to read the privacy policy of every site you visit.

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